Stebanova & Gooch

Menswear Retail in Otley (West Yorkshire)

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57 Westgate
Otley
West Yorkshire
LS21 3DT

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Reviews

 

Absolute scum.

Service

Quality

Value

My partner purchased a T-shirt off this company via Facebook on the 11th March, one of his many orders from the company. He then queried whether it had been posted (wasn't an issue either way, just wanted an update) and the owner said he'd refund it on the 13th March. Following his message saying he'd refund him he sent him a threatening voice note saying that my partner is not right in the head and that if he carries on asking him stuff he will block him and he won't receive anything. He had not received a refund, yet on the 20th March the company sent a picture of the parcel with the postage sticker - making out it had been sent rather than him receiving the refund. So on the 31st March he sent a message asking for the tracking details as he has still not received anything and the director of the company sent a threatening voice note saying he's getting on his nerves and he'll post when he has chance and that's he's unbelievable and painful.. Baring in mind he was due to have a refund. So I messaged him myself saying it is not difficult to refund and he blocked my partner. So we have no T-shirt and no refund.

Shannon Callaghan - 02/04/2020 | report this review

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Con man

Service

Quality

Value

Rips you off. He did with me told me to return item but never refunded me

John Hargi - 21/06/2017 | report this review

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