Jotti Carpets

Carpet and Rug Retailers in Leeds (West Yorkshire)

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71 Wellington Road
Leeds
West Yorkshire
LS12 1DX

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Unbelievably rubbish service

Service

Quality

Value

Went to them last year October chose a thick pile plain grey carpet. They came a fitted a non existent pile carpet with white dots in it, laid my vinyl floor on top of my old one, which also is a shambles, two different types of vinyl even tho I chose the one I wanted, been ringing them to change these carpets to the one I payed for as this is no where near the quality or one I chose for near enough a year, today they turned up measured the room had bare attitude about it this was at 10:30 this morning, said they would be back at to fit the carpet in a couple of hours I’ve moved all my furniture and it’s now 16:45 and still no show I ring they don’t answer, I’m fully fed up and I will be reporting them to trading standards, this is not on, they shouldn’t be aloud to run a carpet business, it’s beyond a joke the amount of times over this year I’ve tried to get my carpets sorted due to them laying the complete wrong flooring in the 1st place, how can u be so unprofessional? And then give me attitude like I’ve done you a wrong, they’ve basically ripped me off by laying some dead carpet with no pile in it, their excuse is the one I chose wasn’t in stock!! The carpets and vinyls are not laid correctly at all, they are full of s**t, DO NOT BUY CARPETS FROM THESE LOT. Absolute rubbish service all round.

Natasha P - 08/10/2020 | report this review

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Rubbish

Service

Quality

Value

Damaged my bath when installing. 1 week later still waiting for them to come look at it after saying they were coming everyday.

Kerry Lyons - 23/01/2017 | report this review

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