Robert Jackson Installations

Fireplaces in Leeds (West Yorkshire)

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23 Oaklands Road
Rodley
Rodley
Leeds
West Yorkshire
LS13 1LF

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Local fireplace installers

Reviews

 

Lack of communication

Service

Quality

Value

Rob removed an old back boiler and refitted a log fire for us. The work he did at the time was fine but he said he'd order us a part (3-4 months ago) and I have never been able to get hold of him since - I've left countless messages on his mobile, landline, email and nothing. It's as if he did our main job and can't be bothered to finish it off.

Jeny Godfrey - 23/02/2018 | report this review

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Is it really Gas Safe?

Service

Quality

Value

Got to say I was really pleased with the service initially and it has worked fine since. Be it a few years after the installation I arranged a service but the engineer couldn't service it because the gas feed had been fitted so that the fire could not be moved without and therefore couldn't be serviced which in my opinion isn't Gas Safe. I have emailed and left messages a number of times asking to alter the fitting and do a service at the same time both of which I have offered to pay for but he has completely ignored me. I did check with the manufacturer if the fitting was correct and a director responded with "stupid fitter".

Mark Heath - 28/04/2017 | report this review

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